I have been with this company for 1 year. Terrible service.
I have called 3 times about my dryer (2 weeks now) and have been on hold each time for 90 MINUTES without anyone even answering. Most of the technicians they send are terrible, real bottom of the barrel. They take a long time to contact, are all long distance (so cannot get a prompt appointment), plus the last 2 were really rude (besides changing my time at the last minute). The plumber they sent spent 5 minutes, misdiagnosed, telling me that the problem was not covered.
That cost me $100. I would up calling another outside plumber who fixed it promptly. Conclusion: I would not trust most of their technicians. They do not care about their customers.
There are so many bad reviews on this company and their technicians. I would not trust any to come to my home. Certainly not worth the aggravation.
I will cancel today. **Note that I have been on hold for over 1 hour as I type this!!!!
Reason of review: Warranty issue.
American Home Shield Cons: Customer service or their technicians.