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I called because I was having issues with my water heater . So ahs assigned a contractor to the job .

So before I made an appointment with this company . I researched them online . And to my findings . This company has horrible reviews .

And I looked them up on bbb . And they hold a C- rating . So I tried to call back ahs to ask if they could re assign contractors . And the lady asked why .

So I told her . And she said no because online ratings mean nothing . Very disappointed . In ahs .

And I’m glad the warranty came with my house when I purchased I.T .

Because ahs is a joke . And I would hang myself if I was paying for this shi*

Product or Service Mentioned: American Home Shield Home Warranty.

Reason of review: Poor customer service.

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Anonymous
#1580056

You expect a home warranty company to send an a+ rated company? The reason for the low rating of the plumber is because of the home warranty company!

It is impossible to service through a home warranty and keep an a+ rating. Challenge: find a contractor that services home warranty contracts that has an a+ B.B.B.

Rating. They don’t exist!!!!!!!

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