
American Home Shield
Reviews and Complaints
American Home Shield Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI have been without a Refrigerator for a Month!!!
User's recommendation: Never.
THEY ARE TELLING THE TRUTH.THE PROBLEM IS NOT RESOLVED. WE STILL NEED SERVICE, SO I GUESS WE ARE GOING TO HAVE TO FIND SOMEONE ON OUR OWN TO COME OUT TODAY..
I feel that this company is insensitive to our need at this time. If they can't find anyone to come out and service us today. We should be able to find a service provider today and re-imbursed by American Home Sheild.
- Poor consu
- Everything else in the world
Air conditioner not cooling enough
User's recommendation: Don’t use American home shield.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Quick to take your money but not quick to fix your problem
- Never honor terms of the home warranty contract without a fight
Over 10 weeks for parts???
User's recommendation: Not recommend.
Not the first time!!!!
User's recommendation: Don't Buy from this company hung up on me!
Erroneously and Abusively Billing Me After Cancellation
User's recommendation: Avoid at all costs, even if they do use your services you are subject to whatever the cheapest contractor they could secure for the job.
To add additional coverage
User's recommendation: Five stars.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAs has lied to me for 3 weeks
User's recommendation: Don't buy from these *** as they lie through their teeth and wonder why you get pissed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPhx AZ area - Heat Pump NOT fixed in 255 days
User's recommendation: Very hit and miss.
- Assign a contractor immediately
- No real follow up on repairs
- Getting different feedback on each call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUseless
User's recommendation: Do Not Contract with American Home Shield.
- Do not honor their contracts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- On line service
- Lies i was told
- On hold time
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
To Whom it may concern On 3/13/22 I called that my refrigerator wasn't cooling. Gulf Appliance St Petersburg To repair called me that Monday and did a video call.
He said he would be would get parts Tuesday and Tech would come out Wednesday. The tech Tom did show up Wednesday didn't check my refrigerator just clean the coils said my Refrigerator would be cool in 24 hours. Called back and called the man in the office and he said Tom would be back on Friday. Waited and called Tom he said he didn't have a work order and was in the office that day but he did come out shot my refrigerator with gas and said to wait 24 hours again.
I did and still wasn't working called AHS 3/19/22 they reopen the ticket and I called back and they said they would be out today the 24th .Well I waited all day again called and AHS said they were scheduled. So I called Gulf App. Repair and the girl in the office said AHS canceled the call so I called AHS back and they said they didn't cancel and she called the office. Now it is going on 2 weeks with my refrigerator not working.
The one man I talked to at gulf was very rude to me an to the AND rep that called him and Tom the tech was more interest ed to talking on his cell phone then actually checking out my refrigerator. My complaint is with Gulf Appliances Service in St Petersburg. Fl.
AHS should drop their contract being they are not servicing the customers. AHS customer support were very good and they tried to address my complaints but Gulf app Service I give them an ***