American Home Shield
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
- Are a scam
Preferred solution: Deliver product or service ordered
User's recommendation: zero recommendation for American Home Shield, they will take your monthly premium, but when you need them they won't be there for you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAMH does not help its long standing customers
- Do not work with long standing customers
Preferred solution: Deliver product or service ordered
User's recommendation: do not use them they take your money give you no help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA/C repair
- Could care less about our situation
Preferred solution: Let the company propose a solution
User's recommendation: Find a different home warranty company.
Replacement of washer
512657****
Preferred solution: Deliver product or service ordered
Horrible Customer Service (India Call Center)
User's recommendation: I would recommend another company. Initial request for service via online is ok, however, if there is any issue you will not get any resolution to customer satisifaction.
Pissed off
A/c repair fraud
Preferred solution: Full refund
User's recommendation: cancel your subscription immediately! you will not get honest service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVERY POOR SERVICE
Today I had a service technicians for my washer that on the spin cycle is moving out of control and it makes a horrible noise . I was told that I am not loading the washer correctly .
I am 73 years old and I know how to load a washing machine and this washer I have for more then 5 years and it functioned normally until now .
This is not the first time that a technicians did not even stayed to see the spinning cycle go on with close in the washer . I should be able to load the washer with any kind of close without having the washer mauve out of the area that it is in .
The contract that I HAVE IS TO HAVE PROFETHIONAL TECHNITIANS that I can count on there knowledge and that they will not think that I am stupid.
I referred other customers to AHS and probably I should cancel my membership and put BAD references every place I can.
I hope that somebody from the customer service will call me to resolve this issue.
I payed 125 and my washing machine is not repaired.
Sincerely
Eugenia Rosenfeld
760 219-****
- Coast
- Service techs are not knolagebel
Preferred solution: Deliver product or service ordered
User's recommendation: REALY THINK ABAUT GETING A CONTRACT WITH THE AHS
Warn others NOT to deal with these people.
Preferred solution: Let the company propose a solution
User's recommendation: Don’t deal with these people or buy into their warranty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not allow customers to speak to supervisors to discuss har are not as reliable qualified as those you know ,waiting time to speak with someone takes forever most of the time language barrier
- Does not keep to word
- Long time to repair an important appliance
- Fact i keep getting the run around
Preferred solution: Full refund
User's recommendation: put your money in the saving collect the interest
Everything is fine... your company is the best!
User's recommendation: I will certainly recommend your company
Bad customer service and not Honoring their contract
- Horible
- Failure to replace with like quality
- Never get a call back
Preferred solution: Full refund
User's recommendation: Don't do it..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA company that doesn't honor loyalty or the money you spend on their product.
Preferred solution: Deliver product or service ordered
User's recommendation: Go to a different company for home warranty. They are no good .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charleston, South CarolinaHorrible service
Preferred solution: Let the company propose a solution
User's recommendation: Do not sign with these people they are crooks
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