AC would not keep home under 75 (we live in AZ) Wedding Open House this weekend. We paid our $125 service call and Sweet Cooling & Heating was in the area and came over.
We were then charged $720 for 12 pounds of Freon. Two hours later when I got home temp was 85 and condenser was not running (worked before service). Called Sweet Cooling & Heating (mailbox full). Requested a different Vendor from American Home Shield - denied.
Disappointed in service. Disappointed that Freon cost is not shard prior to paying service call. Very disappointed that after $845 I am worse off then before. I have a home that I can't stay in.
I am stuck with a vendor that I don't feel good about. I would not recommend the 3x3 plan.
Please review your plan in detail before purchasing. Compare your plans prior to purchasing.
I was told by vendor I could cancel and collect a refund. with 72 days left not a great idea.
Product or Service Mentioned: American Home Shield Air Conditioner Warranty.
Reason of review: Bad quality.
Monetary Loss: $1385.
Preferred solution: Full refund.
American Home Shield Cons: Vender made our system worse, Freon prices should be disclosed prior to paying for service.