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American Home Shield in Townsend, Georgia - Worst AC company I have ever experienced - Oxford

Two of oxford's employees came out to my residence because my down stairs ac unit was not cooling properly. First of all, they arrived late - after 6:00 pm. Secondly, both of oxford's employees had attitudes - did not have a desire to do any work and argumentative. Third, they lied - stated that I did not pay them; and they would return with the required freon (a year later - they never returned). Fourth, we were fighting stage four cancer while this was going on. Fifth, we had beg AHS to send another company out to fix the problem - which happen a year later. If you choose oxford for service, I will not say I told you so, but I will be looking for a similar complaint as this one. Word of advise choose wisely.
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Review
#497920 Review #497920 is a subjective opinion of poster.
Loss
$200
They (Professional Renovation) supposingly repaired *** in my bedroom that was cut by the plumber sent out to stop leak in the wall, He cut a 12x12 hole in wall to repair piping inside wall. The repairman (professional renovation) a Mr Wilson put compound to the patch...
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2 comments
QuintessentialBassetHound
#1762849

Use a drywall knife to cover the patch with lightweight joint compound in a crisscross pattern, feathering the edges so it blends with the wall. If this is happening again, I highly suggest to consult with a professional drywall service who's expert on this.

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Review
#496363 Review #496363 is a subjective opinion of poster.
Loss
$500

Pool Heater Repair Review

Pay over 1000$ for this policy called for repair to my pool heater they sent a kid spent less than 10 min at my home said my heater improperly installed unable to fix ...seems this plan a waste of money try to speak w a supv impossible!
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Review
#493501 Review #493501 is a subjective opinion of poster.
My sister in law has had AHS for many years and very happy with them. So I called them to start a policy with them. When I set up my policy on 12 monthly payments, I was told I could make the payment before the due date and I would be able to remove the auto pay. I...
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1 comment
Anonymous
#836265

Omg had the same issue.. Been with them 3years and paid on time with bill paid monthly....then I get my renewal luckily read it and it said quarterly when I called I got such an arrogant little *** told me if I didn't give my credit card number they can't do monthly...BUT if I do can change it to monthly then cancel my card payments and continue with bill pay and if I didn't do it this way I will be delinquent in my payments and any coverage voided and nothing will be covered. I ended up hanging up with him and called back a couple days later when I claimed down...same requirements but much better service...

Review
#492138 Review #492138 is a subjective opinion of poster.

Unprofessional Construction Review

I have been a customer of ahs for many years never had any problem with them and their contractors until recently sending off someone doesnt even look like he knows what hes doing and cant barely understand hes asian accent..anyway he charged me and left...the next day it went off again...i feel like im ripped and about ahs i cant believe as good as company they have they will hire such kind of contractors and i wonder how they unstand him because i cant contractorslhacontractors
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Review
#491473 Review #491473 is a subjective opinion of poster.

American Home Shield in Olive Branch, Mississippi - AHS is unethical

Unethical company AHS has their employees telling customers someone will be looking a emergency services after hours but that is simply not the truth. They are all over the place and getting a supervisor to help the employees is impossible. They have home reps that take customers credit card information daily. They do not allow the employee to tell the customers this and then ask them to the customer if asked they are in a call center. Listen customers no one in dispatch works after hours at all. This company also will fire someone over the simplest thing and then threatens their employees if they work someone else they can lose their job as if they are paying them good money but they are not. They recently told their employees that days of taking care of the customer is over. Now would you want to deal with a company like this?
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#490885 Review #490885 is a subjective opinion of poster.

American Home Shield - BANK ACCOUNT CHARGED WITH OUT MY PERMISSION

ON CHECKING MY BANK STATEMENT ON LINE ,FOUND AMERICAN HOME SHIELD HAVE CHARGE MY ACCOUNT $69.42,WHY WOULD I GIV MY ACCOUNT # TO A COMPANY WITHOUT ANY PAPERS OR A CONTRACT #, WHAT HAPPEN I HAD A CONTRACT WITH SELECT HOME WARRANTY, BUT CANCEL IT THE NEXT DAY,MONEY WAS REFUNDED ,AT THE SAME TIME ,THIS CHARGED $69.42 WAS APPLIED TO MY ACCOUNT ,FROM AMERICAN HOME SHIELD, I DON"T KNOW IF THEY ARE WORKING TOGEATHER, BUT IT IS A RACKET, THIS IS FRAUD, I DID NOT GIVE AMERICAN HOME SHIELD MY ACCOUNT #THE REVIEW ON THIS CO. IS HORRIBLE, I WILL CONTRACT FRAUD HOT LINE ,OR A FEDERAL HOT LINE TO CHECK ON THIS, I'M SURE IT HAVE HAPPEN TO OTHER, CONSUMERS
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Review
#490387 Review #490387 is a subjective opinion of poster.

American Home Shield in Saint Louis, Missouri - Electrical Problem 5 days to send someone

Major electrical problem. Their contract electrician can't come for 5 days. No electric in kitchen and family room. Called 3 times for a sooner appointment. No luck. We are over 65 years old. I called and spoke to an agent. She took my phone number (in case we were disconnected). Of course we were. She did not call back. I called them again. Different agent. No help at all. This is Friday now. The problem was reported yesterday. They can't have anyone here till Monday. The policy came with the house purchase. I should have cancelled it and gotten the money. Too late now.
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1 comment
Anonymous
#815855

Ever hear of an extension cord?

Review
#487899 Review #487899 is a subjective opinion of poster.

Update by user May 01, 2014

We purchased a new ac unit and had it installed 4/29/14 with a very reputable local company that isn't associated with American Home Shield. The company was very well aware of AHS due to the numerous complaints from customers that left AHS to use their services. Now,...

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4 comments
Anonymous
#910299

AHS Contract Disclaimer" "Service requests are subject to a fee for each trade call. Some exclusions and limitations apply."

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Review
#484564 Review #484564 is a subjective opinion of poster.
I am so disgusted with this place its horrible!! I have four (4) problems so far that they either lied on paper work saying they did something they didn't . I still today have the same exact problem. 1. Kitchen Faucets and Bathroom Faucets (leaks) whenever I put in...
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Review
#480000 Review #480000 is a subjective opinion of poster.
Loss
$4000