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in some states you need to file the court paper with the Registered Agent in your home state. how do you sue AHS ? I need 100 words. Please pardon in some states you need to file the court paper with the Registered Agent in your home state. how do you sue AHS ?in some...
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Review
#528989 Review #528989 is a subjective opinion of poster.
1.0
Details
American Home Shield (AHS),we've had so many issues with this Company. Our first call for A/C service went out 0n 06/30/14 to an incompetent service company that had a number of negative reviews for incompetency and poor customer service. The company sent out an...
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2 comments
Anonymous
#864148

Why bother with a warranty co? Just save up and have an account for repairs.

Contractors don't make much off home warranty companies.

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Review
#528412 Review #528412 is a subjective opinion of poster.

American Home Shield in Fayetteville, North Carolina - Not responsive - poor customer service

Service call for repair of our A/C - AUG in NC - took 4 days. It took 4 days for Comfort First to respond to the service call (they acknowledge that warranty calls are their lowest priority). The system failed again the very next day. We initiated another call and American Home Shield's warranty service supervisor stated that it's perfectly acceptable in AHS's policy for our family to have to wait 4-5 more days to even get a follow-up call on the failed initial repair - 92 deg 90% humidity...even hotter inside! Not sure what we're paying for - certainly won't renew, and don't recommend them to anyone.
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#527811 Review #527811 is a subjective opinion of poster.

American Home Shield in Austin, Texas - Horrible company! They do not care about their customers, except their $

I had an emergency with plumbing. Could not get an emergency response over the phone, just an appt for a call from a service provider in 24 hours. On line, I didn't remember my password and it would not let me put in another. i wrote the company and no one answered. i called and have been on hold for over a half hour. my floors are getting ruined. i will have to call an emergency company. and it's a holiday weekend so it will cost more. AHS is a rip off. They don't have enough employees. They don't give a S about anyone but getting $! I am a level headed professional but they are supposed to be set up for emergencies and calls. And while you are on the line waiting, waiting, waiting, they try to SELL you more things. What a horrible company. Shame on them.
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Review
#527807 Review #527807 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

American Home Shield Warranty Review

Without AC in florida for now going on 16 days. Newly repaired compressor broken now AHS can't seem which lie to tell me, is covered under warranty, they wi fix/repair free of charge, and the people at AHS CONTINUE TO THIS DAY. To feed me lies and more lies and no lies with the terms of the contract
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#527347 Review #527347 is a subjective opinion of poster.

American Home Shield in Los Angeles, California - Not cancelling the service

1.0
Details
hard to cancel the insurance .. you call them and they keep you on hold for more than 45 minutes . One time 90 minutes . I cant wait that long . you email them and someone promise to call you back but they don't . You email them again and the same think ... they keep on promising that someone will call you to cancell but they dont. Then I get an email if I dont pay for the warrenty they will call send it for collection . I really found it too hard to work with this company . They do it this way in order for them to keep on collecting money by scaring people of collection
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1 comment
Anonymous
#874743

So, were you finally able to cancel or did you have to deal with a collection agency ?

Review
#527144 Review #527144 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

American Home Shield in Jackson, Mississippi - Refrigerator out of service for a MONTH!!!

1.0
Details
I called AHS and told them that my fridge was not working. After waiting for one week, they sent a Sears Tech out who charged me $80.00 service fee even though my contract with AHS clearly states that it is $75.00 The Tech said that my compressor was bad and that he would order me one which would take about 4-5 days. Tech then told me that he was going on vacation and would be back two weeks after the parts would arrive. Why am I without my fridge for a MONTH??????? This AHS service SUCKS!!!!!! I will never buy a plan with AHS again.
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Review
#527001 Review #527001 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Deliver product or service ordered
1.0
Details
When my mother contacted American Home Shield, they used a Palming Company, Inter-City Plumbing owned by James Barrett. This company employed Mark Ryder, a convicted *** artist on parole and sent him to my 86 year old mother's home. While repairing a leaky toilet, he...
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Review
#526908 Review #526908 is a subjective opinion of poster.

American Home Shield - AHS what a frustrating experience

i have been receiving what I believe is spam under the guise of AHS. I attempted several calls and was on incredible hold times each time i had called at different times and days. When I did finaly contact a human being the only thing she would discuss with me was to take me off the list. Which would have been fine if it was them that was spamming me. She refused to do anything other then take me off the list, assuming I was on the list. She would or could not confirm if i was on any lists if i provided her my information , just that she would put me on the do not contact list. I requested to speak to her supervisor or anyone or department that would say anything other then i will take you off the list no matter what i asked her. I can only imagine how frustrating it would have been to be a customer of this company.
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Review
#525828 Review #525828 is a subjective opinion of poster.

American Home Shield - VERY BAD EXPERIENCE

MY A/C UNIT stopped working, AHS, sent HARRELL HOME SERVICES to my home. TECH said evaporator coil was rotted out and wont hold Freon. To charge system would've cost me 500.00 and probably wouldn't hold the Freon. tech gave me $7999. for new system, I told AHS I wanted to cash out and get system fixed elsewhere. IT took 2 weeks for Harrell home service to get report to AHS, & tech reported all I needed was capacitor. REALLY, if it was a capacitor I would have told them to fix it instead of spending 3 nights with family in hotel. AHS offered me 135.00 cashout. real AC company came and replaced my A/c $5000.00. AHS are CROOKs, So is Harrell Home services. the tech lied to AHS, if he told me I needed a new system, thin they were mad because I didn't by hiss 8900.00 maytag A/C unit
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Review
#525203 Review #525203 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution