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my heater is on the brink ahs sent out this horrible husband and wife duo from Artisan somthing who come to find out they dont even have a website they were acting really strange ran out of the house claiming theres a hole the weird wife had the nerve to tell the ahs...
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#208603
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I own a company which up until recently has been performing service work for American Home Shield as a service vendor for their home warranty customers since January, 2006. By our second year into our contract we were elevated to "preferred" status and was receiving so...
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Anonymous
cwinters

I'm a journalist with a publication called The Capitol Forum--I've been looking into American Home Shield's business practice and I'd be very interested in speaking with any c...

Anonymous
JohnsonAndSon

I agree with this company 100%. The rates they pay their contractors hasn't increased since 2006. They expect every service call to be under $200.00 no matter what. In todays ...

#208284
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Does it Concern Anybody?(perhaps nobody at AHS, based on my recent experience): Re: Contract: 54822805 Invoice: 665737905 I received the Invoice on Saturday, November 6, due "Upon Receipt". I called the following Monday at 3:30, talked with Joyce and explained that it...
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Anonymous
Milan (not Aononymous) I wrote

Would you beleive that this company is rated A+ by Better Business Bureau. And alwas respected them :cry

#208191
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Like the last complaint, i paid for years and they came out and said the av/hvac want installed correctly just to get out of paying. cancelling today. they gave me the run around, nice on the phone but no action. said someone would be there last night. no one and then...
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#207636
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The brief story. Called for a repair as our refrigerator stopped working. Three days later the contractor arrived, spent a few moments and indicated the 'timer' in the freezer was out and that was the reason for the failure. He 'called in' a request for...
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Anonymous
Rao Panuganti

I had similar experience with American Home Shield with reference to my refrigerator repair. Repair person came after 4 days of filing the service request. He said back of ref...

#206368
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Wow. Well, I've been paying AHS for the past 4-5 years and have only had 3 minor service requests; however, my furnace died this week and after their repairman came out, they determined the unit was improperly installed. The service request was denied. Now, if I...
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Anonymous
American Home Sheild

So, whose fault is it? They\'re insuring it, so they should send someone out to check - just like the insurance company does. So you can sell that to somebody else while you...

Anonymous
PJB

Another thought... AHS was signed up for over the phone, and NO CONTRACT was presented at that time. What is with read the contract first, if they are signing up customers ov...

#206139
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I had trouble with my hot water tank. They sent two different plumbers out to fix it. Both said there was nothing wrong with it. It kept cutting off. I finally gave up and got my own plumber to look at it. They knew over the phone what it was. I talked AHS into...
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#204713
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These bimbos cannot get their website working. I originally filled out my profile online and told them I wanted mail to go to an alternate address rather than the home address. I am renting it out. They did not follow directions. I called them and told them. They...
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Anonymous
Anonymous

Try going through their parent company's website at www.servicemaster.com

Anonymous
calm down

No need for name calling. Everyone makes mistakes and all customer service has set backs.

#204712
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Company MJS came to check my AC not running no sign on truck the guy was out of breath at the door then he walked out side for 5 minutes said it was the breaker. had to be replace and maybe I could call the company that built the house whick was 7 years ago. How come...
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#204145
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I originally posted this as a response in another thread, but now think it deserves it's own thread. Written by Rodney, on 12-10-2010 12:10 Called for dishwasher svc on 9/25, tech shows on 9/30 and finds a hole melted through the bottom of the shell then determines no...
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Anonymous
Tru Statement

Beware of any company that is part of ServiceMaster's "Family of Brands" This includes: A.H.S, TruGreen and Terminix.

Anonymous
Rodney

OK, just for grins I called the regular number again knowing I could always call Crawford\'s office. This time I got the GA call center again and spoke to \"Dorothea,\" who\'...

#202489
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