American Home Shield Reviews and Complaints
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Short Review on July 05, 2016
Short Review on July 03, 2016
Air Trane Review
American Home Shield - Ac Compressor Review from Tampa, Florida
Update by user Jul 03, 2016
American Home Shield does not have enough people to man their phones. So if you have a problem you will NEVER be able to speak with anyone.
I was on hold for over 4 hours in three calls and STILL NO ONE ANSWERED. I WILL REPORT THEM TO THE BETTER BUSINESS BURUEA.
Original review posted by user Jul 02, 2016If something breaks downs they do NOT fix it. Their service department does NOT answer the phone. I was on hold for 57 minutes onces, hung up and called and was on hold for 38 minutes and then for near two hours. Once they get your money you are SCREWED!
- Cant speak with manager
- Damages by providers
Horrible service | American Home Shield review from Los Angeles, California
- Very poor customer service
Update by user Jul 31, 2016
AHS wrote back to the BBB in response to my original complaint. THe AHS response was unacceptable to me.
Here is what I wrote back to the BBB:
"This response from American Home Shield (AHS) is not acceptable to me.
I will explain below why that is the case. To facili...
- Deceptive marketing practices
Short Review on July 01, 2016
Worst Service Providers Ever! | American Home Shield review from Mount Laurel, New Jersey
Poor customer service, never respond to emails and phone hold times average one hour. | American Home Shield review from Port Arthur, Texas
- False promises
- No way to talk to customer no service
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