filters
state:
Show
city:
Show
category:
Show
product:
Show
This company is a huge disappointment - what is sold and what actually is done are two very different things. Everything is a problem - from getting someone to actually speak with to the inexperienced and poor caliber of the technicians that are sent out and all the...
Read more
1.1
I liked
  • Idea of having support in difficult situations
I didn't like
  • Lousy service - both technical and customer
#1052090
Reply to reviews
Original call placed 4/10/2017 Call was given to Sears; they stood me up FOUR times. Call was transferred to Tommy D Appliance Repair; guy came out 5/8/2017. Diagnosed issue and then told me that I was responsible for getting dishwasher out from under the counter. It...
Read more
1.6
I liked
  • Easy payment
I didn't like
  • Not reliable
#1051468
Reply to reviews
I bought a home and seller sold home with the home warranty. I have had to call about numerous problems. The heat didnt work then air didnt work then heat stopped work then air stopped. Problem never fixed and American Home Sheild refused to help with replacing the...
Read more
1.0
I didn't like
  • Send new techs each time
  • No resolution to issue
  • No emergency action
#1050835
Reply to reviews

Short Review for May 24, 2017, Pc_service

American Home Shield
#1051592
1.0
They have repeatedly sent out lousey unreliable subcontractors. Make you wait forever to do the repairs. They must not get paid much by AHS because you are low on the todem pole with service. Not worth the agravation
Comment Be first to start a discussion
Show

American Home Shield Homeowners Policy Claim Review

American Home Shield
#1049459
I have been lied to by AHS on a continuous basis. They couldn't find an installer for my dishwasher so they offered to send a check for installation. That was two weeks ago. Called today and was told someone didn't send in request. Would be two more weeks. These people are a ripoff!
Comment Be first to start a discussion
Show

American Home Shield Air Conditioner Repair Review

American Home Shield
#1048332
If anyone hear the name American Home Shield Run Fast As You Can Bettet Yet Look Them Up On The BBB What I Should Have Did .My AC Need Gas I Got 2lbs put in they pay 10.00 on a lb. My bill was 200.00 if they had pay 1/2 I would have been good with that but 20.00 Really
Comment Be first to start a discussion
Show

Short Review for May 02, 2017, Pc_service

American Home Shield
#1042034
1.3
Very crapy service. Extremely lonf wait times to speak with representatives who are everything but helpful. Contractors dont always show and often create bigger problems
Comment Be first to start a discussion
Show
Everytime I call there is a minimum of 30 minutes wait time to speak to an unhelpful representative. The vendors who are chosen often back out because they don't want further dealings with this company. The vendors who do end up completing the work are extremely...
Read more
1.4
#1050418
Reply to reviews
I have 7 AHS policies and have been a customer for 20 years. During the past several months AHS has made two important changes that affect me and other landlords, without any notice at all. First, they started requiring that I or the tenant pay the $75 service fee up...
Read more
4.2
#1049663
Reply to reviews
AHS has been my home insurance company since 2005 and everytime I have used it I have been fully satisfied with ther service. The extra 75 dollars for service is alittle too much but the contract specified the copayment and we signed for it. To get a better deal what I...
Read more
4.4
#1049249
Reply to reviews
May 4 2017 Needed repair on a covered pool filter. Two different service contractors came and both misdiagnosed the problem. After waiting over 2 weeks to resolve the issue with a pool turning green, ended up fixing with a private contractor. Same situation last year...
Read more
Anonymous
MMisha

I was wondering if they still forced you to pay the service fee even though they did not provide service? We are dealing with the same situation and they are asking us to pay...

1.8
#1048964
Reply to reviews
We purchased a Home Warranty plan for our new home. When we got into the home the dishwasher was broken and a sink in the masterbath sink was cracked and leaked. In both instances we contacted American Home Shield and had to pay the additional service fee ($75 each...
Read more
#1048150
Reply to reviews
Run away, this company employs extremely unethical business practices. When you call customer they put you on holds about every 2 minutes for about 10 minutes, I guess in the hopes you just hang up. I had a policy with them for 3 years, never used them. The one time I...
Read more
1.0
#1048106
Reply to reviews
Listen to the other posts. Say something big goes out, like a water heater. If that water heater needs a new expansion tank, due to code (can't replace the tank without doing the expansion tank), then you get to pay extra for the expansion tank. And, if it upstairs,...
Read more
Product
#1048062
Reply to reviews